Frequently Asked Questions

Here's a page to help answer some questions we are normally asked. We have split the questions into two groups; Buyers and Sellers. Hope this will help answer any questions. If you have one of your own ask it by Clicking Here!

First the Buyers questions:

  1. How do I bid on auction items from your web site? - Register to bid, get financially approved, Login to the Auction and bid.
  2. Does IRAY charge a Buyers fee? - Only on items bought online or by a proxy bid; For onsite auctions we currently do not charge a Buyers premium. The charge for online or proxy bids is 2% per item.
  3. After I buy an item how long do I have to get it out of the auction site? - 10 business days from the day of the auction.
  4. When can I pickup my items? - As soon as your payment is guaranteed, you can take the item.
  5. Does IRAY have a loading dock? - Yes, we do.
  6. Does IRAY charge a loading fee? -   Most items do not have a fee, but in some cases there is a fee. See Item description.
  7. What form of payment does IRAY take? - Cash, Wire Transfers, Checks* (With a Bank Letter of Credit) and Credit Cards (Visa & Mastercard). See Details. . .
  8. What do you mean by Bank Letter of Credit? - It's a signed and dated letter from your Bank guaranteeing your check. See Details. . .

Now for the Sellers questions:

  1. What charges do I pay for selling my equipment? - See Details. . . or call for your specific situation.
  2. What services do you provide? - Marketing, detailing, repair services and others are provided. See Details. . .
  3. Does IRAY charge a Buyers fee? - Only on items bought online or proxy bids; For onsite auctions we currently do not charge a Buyers premium. The charge for online or proxy bids is 2% per item.
  4. When do I get paid? - To make sure all the funds have cleared the Bank, 10-14 Business Days after the auction (Saturday and Sunday do not count). See Details. . .
  5. How do I know you will get me the most money? - Our Award winning marketing programs and large Buyer database.
  6. Do you sell equipment offsite? - Yes, we have complete offsite auction services. See Details. . .
  7. When do I have to get my items to your auction site? - At least two weeks before the aution day is best. We like to get it advertised on the website.